Sponsored by
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Powering
Performance Through Operational Change
Organizations that focus solely on reducing costs and
head count will likely experience an endless cycle of quality issues and
declining revenues. Rather than this strategy of self-reinforcing
contraction, what’s needed is operational change to unlock performance
and create real and sustainable value.
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Performance
Management From the Ground Up: An Interview With IES CFO Randy
Guba
As part of a massive overhaul of its technology
infrastructure, Integrated Electrical Services (IES) implemented three
major systems in the space of two years: an SAP reporting and
consolidation package, an SAP project management tool, and a wireless
workforce management system. Randy Guba, the firm’s executive vice
president and chief financial and administrative officer, reflects on
the experience in an interview with blogger Steve Player.
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The
Elephant in BPM’s Room: Unhealthy Performance Management
Policies
The economic crisis was caused, in part, by
fundamental business process management (BPM) issues that led to some
destructive behaviors and left companies with very poor resistance to
economic stresses. Yet little attention seems to be given to these
elephant-in-the-room issues.
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What
Is Your CPM Office Doing to Improve Business Results?
Companies looking to identify and address
underperformance in their organization or prioritize projects to drive
improvements should work with their corporate performance management
(CPM) office. The CPM team will be able to conduct analysis which will
help to prioritize the impact of underperforming areas and collaborate
with executive colleagues to select the highest priority projects to be
addressed by a proven tool set.
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How BPM
Software Helped an Insurance Company Gain Control of
Forecasting
Insurer Flagstone RE implemented business performance
management (BPM) software in the fall of 2007 to gain better control
over an exclusively Excel forecasting process. Although the new
application looks and feels much like a spreadsheet, its back-end
database has dramatically increased the level of detail in Flagstone
RE’s forecasts and management reports, while reducing the manual work
required in performance management processes.
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Plan
Strategically by Looking at Multiple Scenarios
Strategic planning is difficult in this volatile
economic environment. To prevent surprises, create and run scenarios
that challenge traditional assumptions. Bracket your plan with a variety
of scenarios that force you to consider plans for remedial action.
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Performance
Management: Not as Scary as It Sounds
Does the idea of taking on a performance management
project intimidate you? Never fear. Read Ventana Research's white paper
"The Right View of Performance Management: Reasonable scope, incremental
change and dashboards provide tangible benefits" in the BPM Resource Center to alleviate your worry.
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