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Chief Marketer Report; Insights.
Innovations. Solutions.
November 4, 2008 A Penton Media Publication  

TABLE OF CONTENTS

Making Marketing Count in a Down Economy
Marketing to a Captive Audience
Predictions for a Brand New 2009
Antismoking Groups Flare over Pink Cigarette "Purse Packs"
It's All About Me: Gen Y Sets Its Own rules for DM Engagement
Eco-Friendly: Clorox Thinks Green
Why Joe the Cataloger Should Oppose the Bank Bailout
I Voted Today... Where's My Donut?
QR Codes for Chickens


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This Week's Stories

Making Marketing Count in a Down Economy
By Nancy Shaver
In a down economy, the knee-jerk response to shrinking sales is typically a focus on growth - namely the growth that comes through customer acquisition. Here's why concentrating on understanding and keeping the customers you've got is the strongest strategy in battling churn.
Read the full story here


Marketing to a Captive Audience
By Bill Singleton and Barbara Reed
When your customers' attention is required to stay in line to buy something or get information, their environment is under your control and not theirs. They have no ability to opt-out of your communication. Here's what you can do with that environment to determine whether the customer has a good or bad experience.
Read the full story here


Predictions for a Brand New 2009
By James R. Gregory
Yes, it's Election Day. Though we'll have a better idea about 2009 once the results are in, it doesn't mean me can't start looking into the crystal ball. Here's how CoreBrand CEO James R. Gregory sees things shaking out for marketers next year.
Read the full story here


Antismoking Groups Flare over Pink Cigarette "Purse Packs"
Antismoking organizations took advantage of the final day of Breast Cancer Awareness Month last Friday to register their protests over Philip Morris USA's plans to introduce a new Virginia Slims cigarette product with heightened appeal for young women. It looks like you can't promote awareness of breast cancer through a product known to cause lung cancer.
Read the full story here


It's All About Me: Gen Y Sets Its Own rules for DM Engagement
By Richard H. Levey
Take heed, direct marketers. Millennials believe it's their right to be included in any conversation about them. They do not consider themselves mere recipients of your advertising messages. Any campaign targeting millennials that starts out with the question "How do we talk with this generation?" has already missed the point. The essential question is "What can we do to make them start the dialogue with us?"
Read the full story here


Eco-Friendly: Clorox Thinks Green
By Amy Johannes
Best known for its household bleach, The Clorox Co. now wants consumers to think "green." Promo spoke with Tiffany Tan Kohler, group manager of promotions for The Clorox. Co. about the good and bad of green promotions.
Read the full story here


From the Big Fat Marketing Blog

Why Joe the Cataloger Should Oppose the Bank Bailout
If Joe the Cataloger had a vote today (and he probably does), who would he vote for? Ray Schultz isn't saying, but he can tell you what Joe the Cataloger better be in favor of – and against – as a direct marketer during this economic meltdown.
Read the full story here


I Voted Today... Where's My Donut?
For that matter, where's Tim Parry's Starbucks, Ben and Jerry's and Krispy Kreme? Incentives like these usually help Rock the Vote, but are they self-serving in a year where 90% of registered voters are projected to cast a ballot?
Read the full story here


QR Codes for Chickens
Don't say we didn't forewarn you about QR codes. Melissa Dowling found them being used to help sell fresh chicken. But is that a product that will be embraced by early adapters, who would rather let KFC or Boston Market do the cooking for them?
Read the full story here




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