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By John K. Thompson
In today's connected-all-the-time culture, everyone is
getting hit with too much information. How do you engage your audience,
and make sure your message gets through? By remembering to hit your
customers with the right pitch at the right time.
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By Richard H. Levey
Starbucks is merging its two rewards programs, Starbucks
Card Rewards and Starbucks Gold, into a single program set to debut Dec.
26. Learn how the new initiative will impact the java titan's already
loyal members, and what changes they can expect in their
cup.
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SEIZE THE DATA
Mark your calendars for NCDM 2009, where you’ll hear the
success stories of marketers demonstrating creativity and flexibility in
managing their customer data to identify their best prospects and
sustain growth.
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By Carol Lustig
When you put your money down and take your chances on data
rentals, are you sure you’re gettin’ what you think you’re
gettin’? Or, are you getting the "Balloon Boy" equivalent of a
list—all hot air and no real story? Here's why you should know the
market when buying data.
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By Andrea Syverson
Memorable and experiential branding. Relevant products.
Customer-centric service. A no-worries guarantee. Today, these are all
standard operating procedures for most companies. With this high bar the
norm, how do you dare to differentiate? In her book, "The OPEN Brand,"
Kelly Mooney encourages companies to be on-demand, personal, engaging
and networked. Simply put, let the customers be in charge and find a way
to connect them both to your brand and to one another.
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From the Big Fat Marketing Blog |
By Beth Negus Viveiros
Kraft is beginning to charge consumers for its once free
Food & Family magazine. Beth Negus Viveiros wonders if readers really
love the mag enough to help the home of Velveeta subsidize its
advertising.
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By Brian Quinton
Sure, everyone likes to note which celebrities share their
birthdays. On the Big Fat Marketing Blog, Brian Quinton takes note of
some momentous Web milestones that are near his day of birth. Say happy
birthday to Brian, banners ads and the Internet itself.
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