November 2, 2010 Mobile Friendly    Online Version    Add to Safe Sender List

ChiefMarketer Report


IN THIS ISSUE
 2011 Planning: Three Concepts to Kick Start the New Year
 Calculating the Worth of Your Best Customers
 Clients are Too Cautious, Say DM Creatives
 Hey Marketers, Let's Talk

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Multichannel marketers are shaking off the disappointments of the past year and planning to invest in multiple media in order to return to growth mode, according to MCM Outlook: 2010, an exclusive research series from MULTICHANNEL MERCHANT. Download the Marketing report here.

This Week's Stories

2011 Planning: Three Concepts to Kick Start the New Year

By Michael Kahn

Halloween just passed, but already many if not most brands are finishing up planning for 2011. Here's some sometimes overlooked concepts that every CMO ought to consider, including how to use search to boost your PR profile and ways to move your media investments where they'll do the most good.

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Calculating the Worth of Your Best Customers

By David King

With all the time, money and effort spent on identifying best customers, surely such an animal must exist. Or is it time to step back and take another look at how we define our quarry? Maybe our "best customer" search is just a unicorn hunt.

David King offers some parameters—including of course, revenue—for considering who really is your best customer

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Clients are Too Cautious, Say DM Creatives

By Beth Negus Viveiros

In direct marketing, looks aren't everything. A pretty package isn't worth the paper it's printed on if it doesn't get results. And in today's economic environment, working your way through the corporate structure to create a piece that gets those results isn't easy.

Chief Marketer talked with Nancy Harhut, Grant Johnson and Carol Worthington Levey to get their thoughts on the "hard, dirty work" that is direct marketing creative.

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Hey Marketers, Let's Talk

Connect with Chief Marketer via Facebook (facebook.com/chiefmarketer), Twitter (twitter.com/chief_marketer) and LinkedIn (chiefmarketer.com/linkedin) and get daily updates from our editors about what's new on the site and what's on their mind.

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