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September 2, 2009

E-Centric:

Development and Delivery of Electronic Content
IN THIS ISSUE

 Paid-Content Wars Heat Up
 A Bad Gmail Rising
 Jigsaw CEO Defends His Company
 Harness That Social Vibe

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Paid-Content Wars Heat Up

   09/02/09

As the Pittsburgh Post Gazette becomes the latest newspaper to delve into charging for online content, the Newport Daily News is reporting that its much-criticized move to bolster print by charging online readers higher fees is working.

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A Bad Gmail Rising

   09/02/09

While Gmail is still a distant third to Yahoo and Hotmail in terms of numbers of inbox holders, Google’s highly user-friendly free e-mail service is by far the fastest growing of the three, according to recent numbers from comScore.

And Gmail’s rise in prominence is not necessarily good news for marketers.

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Jigsaw CEO Defends His Company

   09/02/09

Jigsaw—a company that built its business by having members upload and clean others’ contact information in its marketing database—put out a press release last week touting its new “Email Learning Center,” a repository of Can-Spam-compliance and e-mail-best-practices white papers and Webinars, among other things.

Included in the release announcing the learning center was the following eye-popping sentence: “Email prospecting to non-opt-in emails generates many opportunities.”

Prospecting to non-opt-in e-mails generates many opportunities? Uh, yeah, I thought as I read the release.

Prospecting to non-opt-in e-mails generates many opportunities to get your servers blocked by ISPs that have determined you’re a spammer.

I called Jigsaw CEO Jim Fowler and asked him to explain his company’s spam policy and how it fits within industry best practices.

The following is an edited transcript of the interview:

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Change Your Marketing Diet: Get Fat In 2009
You say you want marketing news and commentary? Well, you came to the right place. The Big Fat Marketing Blog is updated daily by the editors of Chief Marketer, Direct, Promo and Multichannel Merchant. Opinions? Oh yeah, we got em'. Don't say we didn't warn ya' Learn more

Harness That Social Vibe

   09/02/09

The current technology explosion, particularly in social media, has made it easier for consumers to have opinions and for marketers to listen to them. At one point, businesses believed they controlled their brands, but brands are now in the hands of strangers. Isn't it about time everyone got acquainted? What are marketers doing to corral and measure this explosion of brand sentiment?

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