September 1, 2009 Mobile Friendly Online Version Add to Safe Sender List

Magilla Marketing:
The Blunt Truth on Everything E-mail
News of September 1, 2009
 A Bad Gmail Rising
 Jigsaw CEO Defends His Company
 Smart PR Watch: A No-B.S. Reputation Save
 Jordan Cohen Joins Pivotal Veracity
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A Bad Gmail Rising

09/01/09

While Gmail is still a distant third to Yahoo and Hotmail in terms of numbers of inbox holders, Google’s highly user-friendly free e-mail service is by far the fastest growing of the three, according to recent numbers from comScore.

And Gmail’s rise in prominence is not necessarily good news for marketers.

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Jigsaw CEO Defends His Company

09/01/09

Jigsaw—a company that built its business by having members upload and clean others’ contact information in its marketing database—put out a press release last week touting its new “Email Learning Center,” a repository of Can-Spam-compliance and e-mail-best-practices white papers and Webinars, among other things.

Included in the release announcing the learning center was the following eye-popping sentence: “Email prospecting to non-opt-in emails generates many opportunities.”

Prospecting to non-opt-in e-mails generates many opportunities? Uh, yeah, I thought as I read the release.

Prospecting to non-opt-in e-mails generates many opportunities to get your servers blocked by ISPs that have determined you’re a spammer.

I called Jigsaw CEO Jim Fowler and asked him to explain his company’s spam policy and how it fits within industry best practices.

The following is an edited transcript of the interview:

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Smart PR Watch: A No-B.S. Reputation Save

09/01/09

An incident happened on marketing blog Web Ink Now last week that is a textbook case of how to handle bad PR online.

According to Web Ink Now’s author, David Meerman Scott, after he signed up to receive e-mail alerts from the Kennedy Space Center on upcoming Space Shuttle launches, he received an e-mail from the “Kennedy Space Center Visitor Complex” with the subject line: “Last-minute summer escapes from Delaware North.”

Uh oh.

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Jordan Cohen Joins Pivotal Veracity

09/01/09

E-mail industry veteran Jordan Cohen has signed with Pivotal Veracity as the deliverability consultancy’s senior director of marketing and public relations, it was announced earlier today.

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• Silverpop
• Return Path
• NCDM 2009
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