January 26, 2010 Mobile Friendly Online Version Add to Safe Sender List

Magilla Marketing:
The Blunt Truth on Everything E-mail
News of January 26, 2010
 North American Bounces, Complaints High, Opens Low: Study
 Stupid Media Watch: Another Case of CSDS
 Can the DMA Survive the 21st Century?
 Announcement: This is My Last Magilla
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North American Bounces, Complaints High, Opens Low: Study

01/26/10

E-mail bounce and complaint rates are relatively high in North America compared to the rest of the world and the continent’s open rates are relatively low, according to a study by Implix.

The average open rate—an “open” is recorded when the receiving machine calls for graphics from the sender—of HTML messages sent by Implix’s clients in North America was 25.44%, according to the e-commerce software provider. Europe, South America and Africa all came in at higher than 33%, according to the study.

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Stupid Media Watch: Another Case of CSDS

01/26/10

There’s a pathology prevalent among the Internet’s digerati.

It’s called Can-Spam Derangement Syndrome, or CSDS. Its sufferers blame everything wrong with e-mail on the fact that the U.S. Can Spam Act is opt-out based, or doesn’t require marketers to get permission before e-mailing people.

Lose something in your spam folder? Blame Can Spam. Girlfriend break up with you via e-mail? Blame Can Spam. Did your wife—or better yet, your mother—tell you to get off the computer and get a life? Blame Can Spam.

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Can the DMA Survive the 21st Century?

In a case of sad or comical symbolism—depending on how you look at it—when the Direct Marketing Association sent an e-mail last week announcing president and CEO John Greco was resigning, I didn’t see the message for two days.

Why? Because it went to my spam folder.

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Announcement: This is My Last Magilla

01/26/10

It is with mixed emotions that I announce today that this is my final issue of Magilla Marketing.

Why am I leaving? It’s simply time to do so. I have decided I want to pursue other challenges. This newsletter’s still popular and I want to leave on a high note, or a low note, as some would no doubt contend.

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