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March 1, 2010 Volume 16, Number 7

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Table of Contents
- No Time to Sit on the Sidelines
- Patients Worse Off under NCB, Economist Says
- March 1 Is ‘Line in the Sand’ for Some Pharmacies
- Noridian Finds 85% Error Rate on Oxygen Claims
- As Medicaid Enrollment Spirals Up, HME Cuts Spread
- Q&A: The HITECH Act
- Next Webinar on Rehab Benefit; PAOC Registration Open; More News in Brief
- On the HME Calendar

For more industry news, features and highlights from our latest issue, please visit our Web site at www.homecaremag.com.

- Headline News
No Time to Sit on the Sidelines
As company closures and job losses loom, HME providers head to Capitol Hill

WASHINGTON—Andy Ingram has never been to an American Association for Homecare lobby day before but, propelled by numerous threats to his company’s survival, he’ll be there when this year’s Legislative Conference begins today.

“Economically, it’s a hard time for all of us to be spending that kind of money [to travel to Washington]. But if we don’t do it, we’re never going to be able to correct some of these things,” said Ingram, owner of Home Assist Medical Equipment in Laurinburg, N.C.

Bill Cheek of Carmichael’s Home Medical Equipment in Monroe, Ga., is another first-time attendee. “At this point, staying on the sidelines is really not an option,” he said.

The two are among numbers of home medical equipment providers scheduled to attend the conference, where headline speakers include Senate Majority Leader Harry Reid, D-Nev., and Jonathan Blum, director of CMS’ Center for Medicare Management.

The highlight for many attendees, however, will be the opportunity to visit with legislators and encourage them to sign on as cosponsors of H.R. 3790, the bill that would eliminate the biggest threat of them all, competitive bidding.

Lisa Getson, executive vice president, government relations and corporate compliance for Lake Forest, Calif.-based Apria Healthcare, said the timing of this year’s conference couldn’t be more important.

“With Round 1 competitive bids already submitted and CMS' plans to announce the pricing in the spring and winners in the fall right before the mid-term elections, it is even more important for the industry to make sure that legislators understand that the [bidding] program is not being implemented in accordance with Congress' original intent,” said Getson, a Washington conference veteran.

Underlying flaws in competitive bidding including “the pricing methodology, lack of transparency surrounding financial ratios/standards and past experience of the provider” remain big issues, she said.

The bidding program will devastate the HME sector of health care, according to most stakeholders. In an analysis of potential job losses, Waterloo, Iowa-based VGM reported last week that “the selective contracting program will reduce the number of local DME providers by nearly 40 percent, and reduce the workforce in those 100 [Round 2] markets by more than 80,000 … The ‘domino effect’ of destroying the infrastructure of the home medical equipment delivery model will bring job loss totals [to] well over 100,000.”

That, combined with the deleterious effects of such things as the 36-month oxygen cap, declining reimbursement, threats to the first-month purchase option for power wheelchairs and a manufacturer’s tax that would be passed on to providers, at least in some portion, could be the death knell for hundreds, if not thousands, of HME companies.

Ingram said he has already had to let two members of his 10-person staff go because his company revenue dropped 25 percent last year even though demand did not.

“I had to cut two, and that’s 20 percent of my work force,” he said, adding that he is going to talk to his legislators about job loss—that of his former employees and also the potential job losses described in VGM’s data.

“We’re going to tell them everything,” he said. “I actually made a sheet of things we had to implement in the last several months to stay afloat, things like changing to less expensive service providers, making job cuts, redoing loans, limiting deliveries to certain service areas. It’s a laundry list of 15 to 20 things.”

Cheek said he is going to Washington to fight for his employees and his business.

He also employs 10 people. “These 10 people support 10 families and quite frankly, this is not a time in our economy when we need to put people out of work,” he said. “The biggest fear of myself and our employees is that this could certainly close our store.”

Barb Stockert of Merit Healthcare Accessories in Jamestown, N.D., is adding some extra ammunition.

Stockert will present her legislators with copies of a letter laying out the case for H.R. 3790 and signed by every chief executive officer of every major health care system in North Dakota (all of North Dakota’s 12 HME providers are associated with hospitals).

“Having every major health system involved, they have to look at it,” she said, noting that this is election year.

She will also be handing them photos taken by her delivery drivers of the road conditions they routinely encounter in order to service patients.

“Competitive bidding isn’t going to affect us directly,” she said. “It will be the pricing that will affect us. We’re going to have to accept the same prices as everyone else, yet we are traveling 300 miles to service one patient. [The photos] will show what our guys have to put up with.”

Stockert said she is going to campaign not only for more cosponsors for H.R. 3790 (on Friday, the bill had 147), “but we also need to get a companion bill in the Senate and we need to do it now.”

Getson said her goal is to get to legislators “whose constituents reside in Round 1 CBAs to alert them to the key dates for 2010 and likely negative impact on their elderly constituents and the home care providers that serve them.”

She pointed out that “Round 1 is already 4.5 times larger than the demonstration projects, and it is hard to believe that CMS and its contractor could possibly implement Round 1 on a single day.” Round 2, she added, “will be at least seven times larger in terms of market numbers alone, not to mention the variability among markets in terms of population and geography.”

For his part, Cheek wants the legislators he talks with really to understand the business of HME services.

“We provide a service. That’s what we do. I don’t think they understand it at all,” he said.

It’s important that they do, he said.

“I love what we do, and I think most people who are in this business are in it to care for people. We improve a lot of people’s quality of life every day. We’re just a small company and I know what we do with our 10 employees, and it’s something to be proud of. It’s something to fight for.”


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Patients Worse Off under NCB, Economist Says
WATERLOO, Iowa—Economist Brian O'Roark believes national competitive bidding for DMEPOS will result in decreased competition and lead to a concentrated industry with higher prices and reduced services, leaving patients worse off than before the government's market intervention.

In a new study titled "The Impact of Competitive Bidding on the Market for DME-An Update," O'Roark, an economics professor at Robert Morris University in Pittsburgh, notes that CMS might see some short-term benefits from the Medicare bidding program, such as initial price cuts and the ease of regulating fewer firms, but in the long run the HME market will be severely compromised—and so will patients.

"A natural consequence is that bidding on price necessarily leads to a diminution of quality," O'Roark writes in the study, funded by the VGM Group. "A cheaper is better attitude must be paid for somehow. It is assumed that a lower price will lead to an increase in the value of the program. This may be true for the bureaucrat, but it most assuredly is not for the consumer."

In a nutshell, according to the report, results of the bidding process "may be worse than the initial state of the world as the only options for consumers are low price, low quality."

The report is a follow-up to a 2008 study co-authored by O'Roark that labeled the bidding program "poor public policy," concluding "limits on competition like those proposed by CMS rarely, if ever, make consumers better off."

The new study likens the practice to "franchise bidding," in which "firms are acting in a competitive fashion to acquire the governmentally protected right to provide medical equipment to a given geographical area. Thus firms are competing for a franchise."

That might work in some industries with true economies of scale, but not for DME, which has a complex service component, O'Roark says. He points to problems with "adventurous," or low, bids resulting in contract winners who cannot maintain service; long-term contracts that drive bid losers out of the market permanently; and a system that tends to entrench and "institutionalize" bid winners.

"The concept of competitive bidding sounds great on its surface, but as with so much in the policy arena, taking an idea from theory to application changes things," O'Roark pens, adding: "If the regulators do not understand the market, a bidding plan will not provide the proper incentives. More problematic is when a competitive bid plan is put in place for an industry that is already competitive. This would, it seems, defeat the purpose of the bidding."

Continues O'Roark, "When the product being provided is coupled with a significant service component we should take pause. The outcome of this bidding plan will be to reduce price for a time, but also to reduce the quality of service provided to patients to whom service matters a great deal. In some cases, the service itself becomes a life or death issue.

"DME … is not like cable television," he emphasizes. "If your cable service goes out in the middle of the night you have alternatives. If your oxygen supply does the same, service is of paramount importance."

According to VGM CFO/CIO Mike Mallaro, "Now is not the time for our government to destroy the infrastructure that is needed to serve millions of frail elderly, people with disabilities and the wave of aging Baby Boomers that will need more, not less, medical equipment, home care services and assistive technology during the next three decades.

"I urge all HME providers to get this study into the hands of their congressional representatives immediately."

Read all of O'Roark's conclusions about competitive bidding in the full study.


March 1 Is ‘Line in the Sand’ for Some Pharmacies
WASHINGTON—While today’s accreditation deadline applies to all pharmacists billing Medicare for DMEPOS, it should be business as usual for many, according to the NCPA.

“Our surveys show that 70 percent of independent community pharmacists have already obtained accreditation,” said William Popomaronis, vice president of long-term care and home health care pharmacy services for the National Community Pharmacists Association, which represents 23,000 pharmacies.

“Of the 30 percent left, some are stepping down [from Medicare], but you have a few—about 1,000 or 1,500—that have done nothing,” he continued. “They have sent in a surety bond, but they have done nothing else. The line in the sand has been drawn for them.”

Congress gave pharmacies an accreditation extension last fall, pushing the deadline from Oct. 1 to Jan. 1. In a late December memo, CMS had said revocations for those not meeting the requirement would be prioritized “based on any potential beneficiary access issues as well as the agency's workload." The agency recently announced March 1 as the cutoff date.

According to a spokesman for CMS, "97 percent of pharmacies meet the accreditation requirements and many other pharmacies are in various stages of the accreditation process."

Pharmacists that are not accredited cannot bill Medicare for DMEPOS; however, with a surety bond, they can continue to provide chemotherapy and inhalation drugs to Medicare beneficiaries.

Many of those who have neither accreditation nor a surety bond and who are banking on ultimately being exempted from the requirements have voluntarily terminated their Medicare enrollment, Popomaronis said, rather than having their billing numbers revoked.

“If they are revoked, then they can’t reapply for a year. If they step down, it’s like turning the switch back on [if an exemption comes through],” Popomaronis said.

Pharmacists have objected to both the requirements, calling the accreditation rule redundant, unnecessary and unfair and the surety bond too burdensome cost-wise. Some have argued that the amount of Medicare business they do doesn’t justify the expense for accreditation or the bond.

“We’re licensed, we’re regulated, we have product and liability insurance,” Popomaronis said, adding that Boards of Pharmacy also oversee the sector. The NCPA and other pharmacy organizations believe pharmacists are entitled to the exemption CMS has already granted to other health care professionals such as physicians, prosthetists and occupational and physical therapists.

The pharmacy groups have taken their case to Capitol Hill, and some legislators agree. An exemption was included in Sen. Harry Reid’s (D-Nev.) original jobs bill, and it is included in President Obama’s proposed health care plan, Popomaronis said.

However, Reid, the Senate majority leader, has since introduced a vastly scaled-down jobs bill, and the provision is not in it, according to Mark Higley, vice president of development for Waterloo, Iowa-based VGM Group.

But that doesn’t trouble Popomaronis.

“Congress is looking at exemptions for pharmacists,” he said, noting he believes the provision could be added back into the legislation.

In addition, Popomaronis pointed out, there is H.R. 616, a separate bill that would exempt pharmacists from the accreditation requirement. As of Feb. 26, the bill had 97 cosponsors, and a companion bill in the Senate (S. 511) had 15.

“While [all of] this is stalled, we believe that somehow compromise is going to come,” Popomaronis said.


Noridian Finds 85% Error Rate on Oxygen Claims
FARGO, N.D.—On Thursday, Noridian Administrative Services reported the results of a prepayment review of claims for oxygen concentrators (E1390) and portable gaseous oxygen systems (E0431), and those results aren't exactly good.

Of 102 claims reviewed, the Jurisdiction D DME MAC said, 86 were denied for an overall error ratio of 85 percent.

Noridian ran the review from November through January based on the results of Comprehensive Error Rate Testing (CERT) analysis.

The DME MAC cited as the top four reasons for denial:

1) No office visit notes to determine medical necessity within 30 days of certification or 90 days within recertification were submitted (39 claims);

2) No response to medical records request (33 claims);

3) No qualifying blood gas study submitted (30 claims); and

4) Invalid Certificate of Medical Necessity (CMN) (13 claims).

(The total claim volume is more than 102 as some of the claims had multiple errors.)

Noridian noted the patient must be seen and evaluated by the treating physician within 30 days prior to the date of initial certification. For patients initially meeting Group I or II criteria, the patient must be seen and re-evaluated by the treating physician within 90 days prior to the date of any recertification. If the physician visit is not obtained within the 90-day window but the patient continues to use oxygen and the visit is obtained at a later date, coverage would resume beginning with the date of that visit.

For the DME MAC's explanation of the denial reasons, see the full notice on the Noridian Web site.


As Medicaid Enrollment Spirals Up, HME Cuts Spread
WASHINGTON—In a stark testimony to the collapsed economy, every state in the union saw an increase in Medicaid enrollment and Medicaid rolls swelled by 3.3 million in the year from June 2008 to June 2009, the largest ever, according to a new report.

"This marks the first time since the early 1990s that enrollment has grown in every state," said the analysis, released last week by the Kaiser Family Foundation's Commission on Medicaid and the Uninsured.

The report also said that June 2009 monthly Medicaid enrollment grew 7.5 percent to 46.9 million people and noted that in 32 states, enrollment in the massive program grew at least twice as fast as the year before. Most of the growth—60 percent—occurred among children, the report stated.

Analysts suggested the ballooning Medicaid numbers were likely due to the millions who lost their jobs and their employer-based health insurance.

"State Medicaid programs have been able to help millions of Americans who have nowhere else to turn in a recession," said Diane Rowland, executive vice president of the foundation and executive director of the commission. "But the states obviously face significant fiscal pressures as increases in enrollment push up costs at a time when state budgets are already severely constrained."

Home medical equipment providers in numerous states have been working to deflect devastating reimbursement cuts as state governments seek to contain their rapidly escalating Medicaid costs. The Florida Alliance of Home Care Services reported earlier this week, for example, that Florida's Medicaid program is considering requiring all beneficiaries to enroll in managed care plans as a way to cut expenses, a move that could leave HME providers out of the Medicaid picture altogether.

Members of the Midwest Association for Medical Equipment Services are fighting big cuts in several states: Kansas providers are looking at a 10 percent across-the-board cut; Missouri Medicaid announced last week that starting March 1, its new fee schedule would be 90 percent of Medicare allowables; and in Minnesota, members have been hit with a near 5 percent Medicaid cut (in addition to 19 percent cuts in BCBS reimbursement and tax audits from the state's Department of Revenue).

According to the Kaiser report, Medicaid costs in the near term are unlikely to halt their upward spiral anytime soon.

"Given historical trends in Medicaid enrollment, it is likely that enrollment will continue to rise over the next year," the report predicted. "The impact of the economic recession on children and families through job loss and the corresponding loss of health insurance is still being realized."

According to another Kaiser study that surveyed Medicaid directors, 44 states and the District of Columbia are grappling with higher enrollment than expected, and 29 states reported they were considering additional mid-year cuts in both provider rates and program benefits. The state directors said they expected a big strain on already beleaguered budgets when the federal matching money program expires Dec. 31.

For more on HME Medicaid cuts, see Maine Providers Win One, Others Continue Medicaid Battles, Feb. 5.


Q&A: The HITECH Act
The nearly $800 billion American Recovery and Reinvestment Act of 2009 made $19 billion available for health information technology through the Health Information Technology for Economic and Clinical Health Act, better known as the HITECH Act. The comprehensive stimulus package was signed into law by President Obama on February 17.

Of the $19 billion, $17 billion is set aside to pay incentives through Medicare and Medicaid to physicians and hospitals that implement and use HIT, such as electronic health records and e-prescribing by 2014. The remaining $2 billion will be distributed through the Office of the National Coordinator for Health Information Technology for a number of projects, including health information exchange infrastructure, standards evaluation and development, grants to states for the purpose of furthering EHR adoption, improvements in telemedicine delivery and the establishment of regional HIT resource centers.

According to health care attorney Jeff Baird, “The intent of the new law is clear. All providers are encouraged to take two large steps by 2014: purchase ‘certified’ EHR technology and use it in a ‘meaningful way.’ Physician and hospital providers that do not achieve this objective by the deadline will pass up available payment incentives, and all providers that do not achieve this objective by the deadline will begin incurring Medicare payment reductions.”

Q: Do the EHR requirements of the HITECH Act apply to HME suppliers?
A: Yes. The term “health care provider” is broadly defined in the Act, and the Act further indicates that it will apply to all providers that do business with the federal government.

Q: What is the purpose of the Act?
A: The Act is part of President Obama’s stimulus package. It is designed to help fulfill a promise that the president made in a speech on Jan. 8, 2009, at George Mason University. In that speech, he said: “To improve the quality of our health care while lowering its costs, we will make the immediate investments necessary to ensure that, within five years, all of America’s medical records are computerized. This will cut waste, eliminate red tape and reduce the need to repeat expensive medical tests … But it just won’t save billions of dollars and thousands of jobs; it will save lives by reducing the deadly but preventable medical errors that pervade our health-care system.”

Q: Have any regulations been proposed to implement the Act?
A: Yes. On Dec. 30, 2009, HHS released two proposed regulations that implement major provisions of the Act. The first regulation is a proposed rule that outlines an incentive program for physicians and hospitals that make meaningful use of EHR. The second is an interim final rule that establishes an initial set of standards, specifications and certification criteria for EHR. These regulations were published in the Federal Register on Jan. 13, 2010. Each regulation has a 60-day public comment period that expires at 5:00 p.m. EST on March 15, 2010.

Q: So what exactly do these two regulations say?
A: The proposed incentive program rule was issued by CMS. This rule sets out what eligible physician and hospital providers need to do to qualify for incentive payments; that is, how they can demonstrate that they are “meaningful users.” The proposed rule also addresses a number of related matters, such as the calculation and timing of payments.

The Standards, Specifications and Certification interim final rule was issued by the HHS Office of the National Coordinator for HIT and by the Secretary of HHS. The interim final rule sets out the substantive requirement that an electronic health records technology must possess in order to be considered “qualified” and thus be able to be “certified.” In other words, this regulation pertains to the capabilities that an electronic health records technology must possess to meet the requirements of the law.

Q: Does the incentive program of the HITECH Act apply to HME suppliers?
A: No. The incentive payments are limited to physicians and hospitals.

Q: If no incentives are available, why should my HME company implement EHR?
A: The Act also creates penalties or disincentives for providers that fail to utilize EHR. If providers do not become “meaningful users” of EHR by 2015, their Medicare payments will be reduced yearly in accordance with a schedule outlined in the Act. An exemption from this penalty is available if the provider can demonstrate that compliance with the requirement for being a meaningful user of EHR would result in a significant hardship.

Q: Will any additional regulations be issued?
A: Yes. HHS will issue a third regulation to define the process by which technology vendors can obtain the required certification to ensure that their EHR systems meet all the relevant standards and specifications. The certification process is expected to involve HHS accrediting third parties that can administer the certification process on a biennial basis and apply the federal requirements.

Jeffrey S. Baird, Esq., is chairman of the Health Care Group at Brown & Fortunato, P.C., a law firm based in Amarillo, Texas. He represents pharmacies, infusion companies, home medical equipment companies and other health care providers throughout the United States. Baird is Board Certified in Health Law by the Texas Board of Legal Specialization. He can be reached at 806/345-6320 or jbaird@bf-law.com.


Do you have a legal question about an HME issue? Send your questions to HomeCare Monday for an answer from health law firm Brown & Fortunato. (No names will be used if your question is published.)


In Brief
Next Webinar on Rehab Benefit; PAOC Registration Open; More News in Brief
BUFFALO, N.Y.—The project steering committee will discuss its progress in pursuit of a separate complex rehab benefit on Thursday in two online Webinars. The committee will present its 25-page “discussion paper,” which outlines the key concepts and details that have been developed so far by the industry work group.

"As you know this is a major initiative for the industry," said committee chair Don Clayback, executive director of NCART. "I would strongly encourage you to attend or have someone from your company do so ... We look forwarding to having you on the call and hearing your comments."

The sessions, offered at 8:30 a.m. and 5 p.m. ET, are free, but advance registration is required:

Thursday, March 4, 8:30 a.m.
www2.gotomeeting.com/register/364894402

Thursday, March 4, 5:00 p.m.
www2gotomeeting.com/register/423449202

CMS Opens PAOC Registration
BALTIMORE—CMS has opened registration for the next meeting of the Program Advisory and Oversight Committee to discuss the Round 1 rebid and upcoming rounds of the Medicare DMEPOS competitive bidding program. The meeting is scheduled for Wednesday, March 17, from 8 a.m. to 4:30 p.m. ET at CMS headquarters, 7500 Security Blvd., Baltimore, MD 21244. The agenda for the meeting is available on the CMS Web site.

To register for the meeting, go to www.blsmeetings.net/paoc2010/. Registrations must be received no later than 5 p.m. ET on March 12.

Sunrise Grabs Spot on Quality Leadership 100
LONGMONT, Colo.—Sunrise Medical has been named as No. 60 on Quality Magazine’s 2010 Quality Leadership 100 list. The list is generated from over 800 manufacturer survey submissions with criteria including the number of quality programs in place, employee quality training, inspection tools and scrap and rework as a percentage of sales. See the full list on the magazine’s Web site.

LifeScan Recalls Test Strips
MILPITAS, Calif.—On Wednesday, Johnson & Johnson’s LifeScan issued a voluntary recall of eight lots of OneTouch SureStep test strips. The test strips are being recalled because they may provide falsely low glucose results when the glucose level is higher than 400 mg/dL, J&J said in a press release. LifeScan estimated approximately 14,000 packages (50- and 100-count) of consumer OneTouch SureStep Test Strips were distributed nationwide between Aug. 1, 2009, and Jan. 28, 2010.

Patients with test strips from the recalled lots are asked to call LifeScan at 800/574-6139 between 5 a.m. and 7 p.m. PT seven days a week or visit www.SureStep.com to request replacement product. Replacement product will be shipped immediately and provided free of charge. For more information and a list of the recalled lot numbers, go to www.lifescan.com/company/about/press/surestep022010/consumer.

MLN Article on Beneficiary State and ZIP Codes
BALTIMORE—CMS has released MLN Matters article MM6359 on reporting the beneficiary’s residence state and ZIP codes. The article states that claims processed on July 6, 2010, and later must include the ZIP code of the beneficiary's residence address. Read the entire MLN Matters article.


Coming Up
On the HME Calendar
AAHomecare’s Legislative Conference begins today in Washington with a Capitol Hill lobby day scheduled Wednesday. www.aahomecare.org

The Healthcare Information and Management Systems Society runs
 HIMSS 2010
 today through Thursday in Atlanta. www.himss.org

The California Association of Medical Product Suppliers (CAMPS) will hold its Annual Convention Tuesday and Wednesday in Irvine, Calif.
 www.campsone.org

The Pennsylvania Association of Medical Suppliers will hold its Conference on the Slopes in Seven Springs, Pa., Wednesday through Friday. www.pamsonline.org

The Oregon Association for Home Care (OAHC) has set its Annual Meeting March 10-12 
in Salem, Ore. www.oahc.org/

The
 26th International Seating Symposium will be held in Vancouver, B.C., March 10-13. www.interprofessional.ubc.ca/26th_Seating.htm

The
 American Pharmacists Association (APhA)
Annual Meeting and Expo 
will take place in Washington, D.C., March 12-15. 
 www.aphameeting.org/

The Health Industry Distributors Association (HIDA)
Executive Conference 
is scheduled March 15-18 in Amelia Island, Fla.
 www.hida.org/am/template.cfm?section=home

AMEPA and the Florida Alliance of Home Care Services will sponsor the Florida Home Care Conference March 18 in Orlando. www.fahcs.org

The Virginia Association of Durable Medical Equipment Companies has rescheduled its Winter Meeting to March 22-23 in Richmond, Va. www.vadmec.org/

The
 Tennessee Association for Home Care (TAHC)
 Spring Conference is set March 28-30 in Franklin, Tenn.
 www.tahc-net.org/

From the DME MACS:

Cigna Government Services Part B and DME Provider Outreach and Education teams will present their third annual joint Medicare Learning Workshops. With courses including CERT/RAC reviews, overpayment recovery, documentation requirements, medical review and provider enrollment, the all-day workshops will be offered March 31 in Concord, N.C., and April 27 in Durham, N.C. www.cignagovernmentservices.com/jc/pubs/news/2010/0210/cope11419.html.

Noridian Administrative Services begins a series of face-to-face workshops throughout Jurisdiction D. With topics including CERT, top inquiries, front-end errors and successful claim filing, the workshops begin March 23 in Long Beach, Calif., and run through June in various locations in California, Utah, Nevada, Iowa and Kansas. www.noridianmedicare.com/dme/train/workshops/face_to_face.html


To revisit this news anytime during the week, check our Web site at www.HomeCareMag.com. We welcome your comments. Drop a line to HomeCare Editor-in-Chief Gail Walker at gwalker@homecaremag.com.


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