“Nobody’s intention is to have a poorly designed Web site,” says Amy Schade, director, Nielsen Norman Group. “The crux of the problem is that you and your colleagues use the same information and the same lingo, and everything on your site makes perfect sense to you. But your users have a totally different mind-set.”

Delivering the keynote address at the 2011 Annual Users Group meeting of association software maker TMA Resources, Schade went on to review the 10 biggest mistakes associations make when they design Web sites for their members and their meetings.

This afternoon at 2 p.m. EDT, join MeetingsNet for a free webinar on how to put social media technology to work for your meeting-marketing efforts. Meetings industry experts—Lara McCulloch-Carter, founder of the thriving Twitter community #eventprofs; Julius Solaris, editor of the Event Manager Blog and founder of one of the largest meeting planner groups on LinkedIn; Kate Slonaker, director of marketing with Cvent Inc.; and Sue Pelletier, editor of MeetingsNet’s face2face blog—will share their knowledge, tips, and practical advice in a can’t-miss webinar. Register immediately for this afternoon’s free webinar—you won’t be alone; more than 900 people have registered so far.

Should you use a script on a webinar or webcast?

I am asked my opinion on this question all the time, so I decided to write down my answer. First of all, the situation is different depending on whether you’re the moderator, a presenter in a live webinar, or a presenter in a prerecorded webcast. Here are my thoughts.

The Meetings Technology Expo, dormant since 2009, will open its doors in New York City on May 25 for a one-day show covering the fast-moving world of meetings technology, from strategic meetings management tools to mobile apps to virtual events.

Show Founder and Director Paul Paone outlines four new features in development for the 2011 event.

IMEX America, the meetings industry show launching in October in Las Vegas, hopes to attract some up-and-coming technology talent to its Techno-How Zone on the show floor. The contest is giving away free booth space and other perks to three winners. The application period is open for two more weeks. Find out more.