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December 24, 2008

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Get Winning Solutions & Ideas To Help You Thrive, Not Just Survive! Attend NCOF 2009, March 23-26 in Las Vegas and learn how your operations can help drive your marketing, capitalize on opportunities and ultimately improve your profits. Register by February 20 and save up to $50! Simply use your savings code E07. www.ncof.com


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TABLE OF CONTENTS
The Operations & Fulfillment Year in Review
Fine-tune Your Fulfillment
Virtualization and Going Green in IT
The Night Before Christmas, Operations Style
Editor's Note
Advisor Takes a Holiday Next Week
Blog Bytes
Keeping Their Heads

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This issue of O+F Advisor is sponsored by Endicia

DHL is discontinuing U.S. domestic shipping. Many retailers are discovering shipping by the U.S. Postal Service - only with a modern twist - using Endicia Internet Postage. It's a cheaper, more convenient way to ship parcels. Download postage directly to your computer, print it, and stick on the label. The U.S.P.S. will even pick up at your office. See how Endicia works.


The Operations & Fulfillment Year in Review
By Patrick Barnard
 2008 brought about some big changes in the world of operations and fulfillment. As the economy tanked and merchants watched their profits shrink they took an even harder look at where they could cut expenses and find new efficiencies in their supply chains.

The Multichannel Merchant Operations & Fulfillment Advisor ran numerous articles in ‘08 about how merchants have been consolidating to gain economies of scale and reduce operational expenses. To read a review of some of the top stories from the past year, click here.

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Fine-tune Your Fulfillment
By Steve Trollinger
 Multichannel marketers must delicately balance producing cash flow and generating profit -- two activities that are often at odds with one another. When times are tough, you have to look over your profit-and-loss statement to see where you can improve.

There are five primary components to the P&L: sales/merchandise, fulfillment, advertising, overhead and operating profit -- and each provides some opportunity to improve. To learn some tips on giving the fulfillment part of the business what we call the P&L Scrub, click here.

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This issue of O+F Advisor is sponsored by Dydacomp

Upgrade to Mail Order Manager 6.0 with the new "Manager's Dashboard" feature! With a fully-customized picture of each major area in your company, your key decision-makers can select the details that are important to them. New tools, reports and controls to complement M.O.M.'s renowned order processing, inventory management and customer service solutions make this new version our best ever. Discover your perfect view today! www.Dydacomp.com/of


Virtualization and Going Green in IT
By Curt Barry
 How green is your IT? There are some information technology initiatives you might consider that can save you some money and help save the earth. To learn more, click here.

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The Night Before Christmas, Operations Style
By Rene Jones
 It's Christmas Eve and all is quiet in the warehouse. Or is it?

To see what's going on in the DC while visions of sugar plums are dancing in the children's heads, click here.

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Editor's Note

Advisor Takes a Holiday Next Week
The Operations and Fulfillment Advisor is taking a holiday next week. The next edition will be published on Wednesday, Jan. 7.

We hope all our readers have a great holiday and we'll see you in the New Year!

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Blog Bytes

Keeping Their Heads
The Postal Regulatory Commission predictably and wisely chose to recommend that Congress hold onto the USPS' monopoly on mail delivery and obligation to provide universal service. To read more on this topic, check out this blog post on our recently-launched Big Fat Marketing Blog.

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