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By Curt Barry
You're just about ready to implement your new order management system. But there is no substitute for thorough testing. Here are some key testing principles to ensure you’re ready for a successful OMS implementation.
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Speech Recognition Technology in the Warehouse
Explore the evolution of speech recognition concepts and technologies, including the pros and cons of alternative technology approaches for a warehouse environment.
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Deadline for $200 Savings on the Operations Summit is coming next week – you must register before Feb. 22, 2012 to receive the savings. Make sure that your operations and fulfillment management teams attend the Operations Summit, the only conference exclusively about direct-to-customer operations and fulfillment.
The Operations Summit will take place May 2-3 in Memphis. In addition to plenty of networking and educational opportunities, there
will be multiple tours of DTC-related facilities, including several FedEx operations.
The Summit will focus on actionable ideas for greater efficiency, smart technology purchases, faster delivery and productivity, top-rated customer satisfaction, and cost control.
For more information, please email Ellen.Shannon@penton.com or go to http://www.operationssummit.com.
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Chief Mobile Marketer cuts out the hype and wishful thinking; and focuses on today's reality while preparing for tomorrow. Learn about campaigns that center and integrate mobile phones and other devices. Keep up-to-date with Chief Mobile Marketer, subscribe today!
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By Stewart Buskirk
In the contact center, well-informed and skilled agents are critical to successful relationships with your customers. But training time and budgets can't always keep up with rapidly changing environments. Here are four tips on information sharing in your contact center.
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By Multichannel Merchant Staff
Luxury retailer Saks announced it will expand its distribution and fulfillment capacity, adding a new facility in Lavergne, TN, by August.
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By Jim Tierney
EquaShip, which began making deliveries in November, announced it has suspended all operations for nine months to one year while the fledgling company re-engineers its transportation network for faster package delivery times, larger geographic coverage, and more service options.
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