MCM_O AND F ADVISOR_ A Penton Media Property June 24, 2009 If you want to view this on the web go to: http://enews.penton.com/enews/multichannelmerchant/v/425 ---------------------------------------- ADVERTISEMENT Dydacomp's software solutions are designed to address the unique needs of today's ecommerce, multichannel and catalog operations: standalone and integrated ecommerce, eMarketing, SEO and PPC, order processing & fulfillment, payment processing, online marketplace management, inventory & warehouse management, shipping, point-of-sale and much, much more. Call 800-858-3666 today to learn more. http://www.dydacomp.com/of ---------------------------------------- --Navigating Parcel Carrier Negotiations By Rob Martinez Are you getting the best parcel rates? Here are some real-life examples from an insider's perspective to help you improve your hand at your next carrier negotiation. To view the full article go to: http://multichannelmerchant.com/opsandfulfillment/advisor/0624-carrier-negotiations/ --Keep an Eye on Warehouse Labor Costs By Tim Parry Your customers are finally buying again, and your warehouse is getting busier. Now it's time to think about how to increase your workforce while staying in line with budgets. To view the full article go to: http://multichannelmerchant.com/opsandfulfillment/advisor/0624-warehouse-labor-costs/ ---------------------------------------- ADVERTISEMENT Search Engine Strategies San Jose Conference & Expo, August 10-14. Learn strategies and tactics behind SEO/SEM and get the lowdown on what works and what's out. You'll also learn important search strategies, and access workshops for individual feedback on improving brand exposure as well as website usability. SAVE $200 now through July 24. http://www.searchenginestrategies.com/sanjose/?code=sj15pm&utm_source=penton ---------------------------------------- --Calculating Contact Center Productivity By Kathryn E. Jackson There are many ways to measure contact center productivity, and everyone in your operation must understand how this metric is to be calculated. Here are some suggestions on how to do this. To view the full article go to: http://multichannelmerchant.com/opsandfulfillment/advisor/0624-contact-center-productivity/ ---------------------------------------- ADVERTISEMENT Change Your Marketing Diet: Get Fat In 2009 You say you want marketing news and commentary? Well, you came to the right place. The Big Fat Marketing Blog is updated daily by the editors of Chief Marketer, Direct, Promo and Multichannel Merchant. Opinions? Oh yeah, we got em'. Don't say we didn't warn ya' Learn more http://bigfatmarketingblog.com/ ---------------------------------------- --Moving Retail Operations from the Stone Age to the Digital Age By Dan Wittner A multipronged marketing strategy can only be executed as fast as your slowest retail channel. Do you know which channel is preventing your organization from moving as fast as it should be? For most retailers, it's their brick-and-mortar stores. To view the full article go to: http://multichannelmerchant.com/opsandfulfillment/facility/0623-moving-operations-to-digital-age/ ABOUT THIS NEWSLETTER You are subscribed to this newsletter as #email# To subscribe to this newsletter go to: http://subscribe.multichannelmerchant.com/?tc=NLSUB To unsubscribe from this newsletter go to: http://subscribe.multichannelmerchant.com/?tc=NLSUB&cid=#message_id#&lid=#list_id#&email=#email# For information on advertising in this newsletter, Multichannel Merchant Magazine or the Web site http://www.multichannelmerchant.com please email: William Camaraza or call (305) 892-7416. For information on Classified Advertising in this newsletter, a listing in the O+F Annual Buyers' Guide or Marketplace section of the magazine please e-mail: Karen Putrimas at mailto:karen.putrimas@penton.com or call (203)358-4389. For information on NCOF--The National Conference on Operations & Fulfillment, co-presented by O+F Magazine and The DMA, visit http://www.ncof.com. 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