The State of Free Shipping Offers
	Quantifying the Impact of Contact Center Schedule Adherence
	Sigma Micro and Stark Bro's Beget Fifth Gear
	Home Depot Opens DC in Topeka

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The State of Free Shipping Offers

After tracking hundreds of free-shipping promotions this past fall/holiday season, here's what operations and fulfillment consultancy F. Curtis Barry & Co. found.

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Quantifying the Impact of Contact Center Schedule Adherence

Can you quantify the impact that a lack of schedule adherence has on your call center? Here are a few approaches for putting some numbers to your facility's schedule adherence—or lack thereof.

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ADVERTISEMENT A series of earthquakes measuring as high as 7.3 on the Richter scale devastated the lives of many in Haiti on January 12th, 2010. To learn more on how you can support the American Red Cross Haiti relief efforts click here.

Sigma Micro and Stark Bro's Beget Fifth Gear

Sigma Micro and Stark Bro’s Fulfillment have joined forces to create Fifth Gear. The new company provides outsourced fulfillment, contact center and e-commerce services, as well as other functions for direct retailers.

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Home Depot Opens DC in Topeka

As part of a plan to transform its supply chain, the Home Depot unveiled a new retail distribution center in Topeka, KS, last week.

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