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December 16, 2010 FEATURE STORY
 

FEATURE STORY

Master the Year-End Review


Matt Oechsli
Dallas: “Since it’s probably too late to plan a year-end team retreat, what would you suggest as an alternative?” asked Cliff, during a break at a team leader workshop I was conducting.

What prompted the question was an annual team retreat sample agenda coupled with a worksheet to assist teams in holding their own year-end retreat. As the discussion evolved, one of the teams in attendance talked enthusiastically about its annual off-site retreats and their value to the group. But they were the only team holding these affairs.




After a brief conversation with Cliff, it became apparent that most teams could carve out a few hours before the end of the year to review last year’s performance and discuss their goals for 2011. This got me thinking about helping Chris add a little more depth and breadth to this year-end review. Suddenly it dawned on me that the 16 criteria our research has highlighted as important to today’s affluent could serve as an excellent exercise.



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Top News of the Week

A New Role for Top MSSB FAs: Bloggers

Mike Ross, a portfolio manager at Morgan Stanley Smith Barney who oversees $500 million with a partner, now has a new role: wirehouse blogger. In recent weeks, Ross has been writing short items on Advisor Insight, MSSB’s new in-house web network.

The work takes about 10 to 15 minutes a day, and it’s nothing fancy; Ross might outline a few details on a report or a conference call that he’s come across that interests him and he thinks is worth sharing with the 18,000 company advisors who can access the network. (It is not accessible to the public, but it does give advisors talking points to use with clients.) Unlike many bloggers who cultivate in-your-face panache, Ross prefers a low-key style, even though he’s been in the business for more than 20 years and, perhaps, has earned the right to flash a little attitude in his postings (“I really don’t try to preach on it,” he says. “I’m not going to add a value judgment.”)

Ross is one of about 230 MSSB advisors who are actively blogging these days on Advisor Insight. But Ross, who’s based in San Jose, Calif., is catching on; MSSB reports that among the company advisors who follow their bloggers, he’s the sixth or seventh most-tracked.

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Multi-family Offices See Consolidation and Customized Services In 2011

Look for more customization and consolidation in the multi-family office business in 2011, say industry executives.

Multi-family offices traditionally sign on wealthy families for a broad array of services that include investing, administration, trust and estates, philanthropy, governance and comprehensive planning. But with costs expected to rise amid a new regulatory environment next year, and demand for more customized services growing, many firms are re-thinking the way they do business.

“We need to be more flexible and take on more specialized functions,” said Brian Hughes, managing director, strategic relationships for Threshold Group, a multi-family office with $2.7 billion in assets. “Relationships with clients may start more slowly and in smaller, customized pieces, which will put us in a much better position to do more down the road. We’re clearly moving in that direction and I think you’re also seeing other multi-family offices re-thinking the flexibility of their offerings.”

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Less Under the Christmas Tree From Wholesalers?

This time of year, Charles Zhang, an independent advisor with Zhang Financial, is typically bombarded with holiday gifts from mutual fund wholesalers. But that’s not the case this season. According to Zhang, the Christmas gifts as well as marketing support from such firms as Vanguard and Dimensional Fund Advisors have been thin.

“This year we almost got nothing,” Zhang said. Even free dinners seem to be off limits for wholesalers. When a DFA rep. recently came and gave Zhang a dinner presentation, Zhang was surprised to find that he had to pay for the meal. This was a first. Typically mutual fund wholesalers pay.

Zhang attributes the drop in gifts to his firm’s shift toward lower-cost, no load investment structures, such as those offered by Vanguard, DFA as well as ETF providers. These lower-cost providers don’t have the budget to buy gifts for advisors and provide the marketing support that higher-cost mutual funds, such as Oppenheimer and Putnam, can offer, he said.

Read More Here >>


If you would like a FREE copy of Matt Oechsli’s 2010 New World Advisor Research Report (a $200 Value) become a fan on Facebook. Enjoy!

Also, if you haven’t already - join The Oechsli Institute’s Group on LinkedIn!

Once again, we want to thank all of you who have e-mailed comments and questions to us. We will continue to do our best to answer each one.

If you have any topic suggestions or special requests, please contact Rich Santos, publisher of Registered Rep. and Trusts & Estates magazines, at rich.santos@penton.com.

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