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June 1, 2010 A Penton Media Publication Vol.2 No.1
CONTENTS
From Our Magazines:
Low-Tech Efforts Can Improve Business

Use Financial Documents to Build Dealership Service Profits

Dealers Get Serious About Service Work

Give Used Vehicles Own Shop

Vehicle Inspections Boost Service Work



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This is the latest in a series of periodic newsletters focusing on profit-generating and money-saving ideas for your fixed operations department.

Service
Low-Tech Efforts Can Improve Business
If a dealership markets services correctly, replacement business will come from owners of other makes and models and owners of higher-mileage vehicles.

Use Financial Documents to Build Dealership Service Profits
"The balance sheet on the financial statement helps managers take the service department’s temperature,” says fixed-operations consultant Ed Kovalchick.

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Around the Industry
Dealers Get Serious About Service Work
“We’ll do whatever we have to do to get customers in for service,” says dealer Bradley Hoffman.

Give Used Vehicles Own Shop
Such separate facilities could help dealership bottom line.

Vehicle Inspections Boost Service Work
A Car Care Institute Survey estimates 85% of vehicles on the road need some sort of service work.

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